Business landscapes are continuously changing, with the continuous emergence of newer and better technologies. As a result, managing IT and application maintenance to keep in step with the changes can prove quite challenging.
Surveys of IT spend indicates that organizations spend up to 70% of their IT budget on non-discretionary costs – in other words, costs to maintain current IT functionality and operations. Therefore, it is imperative that the costs of IT management and application maintenance becomes more effective and efficient, thus providing your business the edge to compete.
Our application management and maintenance processes ensure that your systems are flexible and evolve with your business. This approach enables you to meet customer commitments. Our services help reduce the time you spend on “keeping the lights on” and focus on new IT functionalities and improvements. We achieve this via our 3-phased approach to Application Maintenance.
- Corrective Maintenance
- Adaptive Maintenance and
- Preventive Maintenance
We start at the first level, i.e. corrective maintenance and over time evolve to the most advanced level, i.e. perspective maintenance. Our Maintenance methodology is backed by years of experience and our extensive knowledge base of technologies and domains. While we do this, we adhere to stringent Service Level Agreements (SLA) and enable you to reduce the Total Cost of Ownership (TCO) for your applications.